DerrickH Posted April 19, 2012 Author Share Posted April 19, 2012 Well no luck. changed ports and same thing. Can connect via lan but no remote access. So figured the router is messed up. However I tried a couple other things. All the PC, phones, wii, ps3 in the house connect wirelessly and have no problems at all getting access to the web. They are all in the DHCP range though. My DHCP range is 192.168.0.10-29. So I set the ip in the apex to 192.168.0.31 and plugged it in directly to the router via lan cable. I can log into the web server using my laptop and make settings changes ect but if I try to send the "test email" it fails. It also will not send txt message warning. With all the other machines having no problem getting access to the net, I think there is trully a problem with the Ac. Im going to unplug it tonight and reset it back to default settings. Then reload the config file. use DHCP in the apex, and see if it will send the test email. If it works then, I will set it back to a static ip. Should I use an ip below my DHCP or does it matter that im using one above my DHCP range? With it having connection via the lan, you would think that It should be able to access the web unless the router is blocking it. Maybe its mac filtering for some strange reason. Ive reset the router as well and still same thing. This is getting very annoying. Link to comment Share on other sites More sharing options...
victoly Posted April 19, 2012 Share Posted April 19, 2012 It should not matter that it is out of DHCP range. Those IPs are simply addresses that the router can use to dole out addresses to. Have you reflashed the firmware? At this point, how does neptune feel about just replacing the unit? Is there any possibility of replacing the router? Perhaps they have a simpler routerless modem that you can then hook your own router up to. Link to comment Share on other sites More sharing options...
DerrickH Posted April 19, 2012 Author Share Posted April 19, 2012 Router was replaced a week ago. The do have a standard cable modem and I can buy my own router. However, I think there is a problem in the Ac. After a factory reset, if it doesnt work, then I will buy my own router. Neptune wants to do a firm ware reflash prior to replacing the unit. Link to comment Share on other sites More sharing options...
mFrame Posted April 19, 2012 Share Posted April 19, 2012 As long as the IP isn't in the DHCP range and is not being used by another device it should be fine. Link to comment Share on other sites More sharing options...
DerrickH Posted April 19, 2012 Author Share Posted April 19, 2012 Yeah this leads me to believe there is an issue with the AC. Hard reset hopefully will fix it. If not then I really dont know what else to do. Link to comment Share on other sites More sharing options...
victoly Posted April 19, 2012 Share Posted April 19, 2012 Keep an eye on Craigslist for routers. Reflash to tomato ir ddwrt and all your dreams will come true. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
DerrickH Posted April 19, 2012 Author Share Posted April 19, 2012 tomato? Link to comment Share on other sites More sharing options...
mFrame Posted April 19, 2012 Share Posted April 19, 2012 tomato? custom firmware Link to comment Share on other sites More sharing options...
DerrickH Posted April 19, 2012 Author Share Posted April 19, 2012 I just need something that works... this is getting on my last nerve and Im running out of things to try. Link to comment Share on other sites More sharing options...
victoly Posted April 19, 2012 Share Posted April 19, 2012 I hear ya man. Are you still in jarrell. If you were in Austin I'd invite you over to give it a run on my router to see if we could eliminate any variables in the equation. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
DerrickH Posted April 19, 2012 Author Share Posted April 19, 2012 yeah, in the big ole town of Jarrell.... Link to comment Share on other sites More sharing options...
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