I would love to have my computer guy talk with you for few minutes about how to make it work. Getting this stuff to work for me is over my head, I can use computers but can't work on them. I have a part time employee that pretty sharp that works on the system everytime he comes in, he would be better at explaining our problem. You are right it was the SID that we sent in for the update. I did complain about the cables to DA, they agreed that they should be in the boxes with the powerstrips but didn't knoe for sure if they were are not. They didn't offer to send me any. This is my list of unresoleved issues
Hooking up to the net to view from my iphone
Fixing ORP probe
Fixing PH probe which I think is software related b/c it happended shortly after update
Install high water and low water sensors for the sump
I had a similar problem with my PH probe after the upgrade and DA replaced mine under warranty. I also have high/low water sensors for my ATO wired into my SL1, which works great. I don't have an ORP proble though I have the port for one, so I can't be of much help there. I think the most complicated part with the net module was getting access to the data from outside my home network. Took me a few hours to get all the different pieces in place, but has worked flawlessly since then. I'm happy to answer questions if I can.