+dapettit Posted November 18, 2009 Share Posted November 18, 2009 This is for all you AC3 wizards. I can not get the AC3 to e-mail ALM alerts. It seems they are blocking ports 21, 23, 25, 80, 119, 81, 1080, 3128, 4480, 6588, 8000, 8080, 8081. Has ayone gotten this to work through a Road Runner e-mail account? Dave- Quote Link to comment Share on other sites More sharing options...
+ACampbell Posted November 18, 2009 Share Posted November 18, 2009 Sorry Im not familiar with the AC3, but port 25 is generally used for email. Port 80 & 81 are used for web. I doubt it is RR blocking those ports. Have you tried disabling your firewall? Is the AC3 dependent on your computer to be running? Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 18, 2009 Author Share Posted November 18, 2009 Sorry Im not familiar with the AC3, but port 25 is generally used for email. Port 80 & 81 are used for web. I doubt it is RR blocking those ports. Have you tried disabling your firewall? Is the AC3 defendant on your computer to be running? I've tried to telnet into smtp-server.austin.rr.com using each port number and the connection fails. I havn't disable my firewal (router or systems), and the AC3 is stand alone (does not connect to a computer). Dave- Quote Link to comment Share on other sites More sharing options...
chrisfowler99 Posted November 18, 2009 Share Posted November 18, 2009 as I understand it, RR blocks those ports inbound, but not outbound. Quote Link to comment Share on other sites More sharing options...
doktorstick Posted November 18, 2009 Share Posted November 18, 2009 I have road runner and can telnet to their smtp server (port 25) without issue. In fact, I have my own server that uses them as a relay host. Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 18, 2009 Author Share Posted November 18, 2009 I have road runner and can telnet to their smtp server (port 25) without issue. In fact, I have my own server that uses them as a relay host. hmmm, I am trying from the system at work but that shouldn't matter. . . I just did it again: telent smtp-server.austin.rr.com 25 Connecting To smtp-server.austin.rr.com...Could not open connection to the host, on port 25: Connection failed. Do you have business class or home? Dave- Quote Link to comment Share on other sites More sharing options...
chrisfowler99 Posted November 18, 2009 Share Posted November 18, 2009 Is your system at work on RoadRunner? Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 18, 2009 Author Share Posted November 18, 2009 No will that make a diff? I should be able to telnet into it from here. . . Quote Link to comment Share on other sites More sharing options...
JamesL Posted November 18, 2009 Share Posted November 18, 2009 Most company firewalls block outgoing telnets.... Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 18, 2009 Author Share Posted November 18, 2009 DUH! It's always the little things. Quote Link to comment Share on other sites More sharing options...
chrisfowler99 Posted November 18, 2009 Share Posted November 18, 2009 I also don't believe that RR would allow an outside entity to connect to their smtp server. Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 18, 2009 Author Share Posted November 18, 2009 I'll try again when I'm at the house. I will post my results. Thanks to all, Dave- Quote Link to comment Share on other sites More sharing options...
doktorstick Posted November 18, 2009 Share Posted November 18, 2009 Do you have business class or home? Home. I am also able to telnet to it from work. For giggles (to rule out your work blocking outbound TCP dport 25): $ telnet smtp.google.com 25 Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 18, 2009 Author Share Posted November 18, 2009 Home. I am also able to telnet to it from work. For giggles (to rule out your work blocking outbound TCP dport 25): $ telnet smtp.google.com 25 Connection failed. Quote Link to comment Share on other sites More sharing options...
barderer Posted November 18, 2009 Share Posted November 18, 2009 you have to be on the time warner network to use their smtp server. I am assuming your AC3 is wired to your router then router to your cable modem. If so then it should work. If not then maybe your AC3 is not getting a valid ip and is not even on your routers subnet. Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 18, 2009 Author Share Posted November 18, 2009 I can access the controller both locally and remotely. Just can seem to get it send e-amils. Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 19, 2009 Author Share Posted November 19, 2009 Ok, I was able to telnet into RR smtp server, but I'm know wondering if I configured net set up for e-mail correctly. It seems to be pretty straight foward: Quote Link to comment Share on other sites More sharing options...
barderer Posted November 19, 2009 Share Posted November 19, 2009 does the AC3 have a console where you can see if you can ping the smtp server. When you said you telneted to it, from where? Is there a log file the controller generates? Click of that email test and see what the log file says. Quote Link to comment Share on other sites More sharing options...
AlexKilpatrick Posted November 19, 2009 Share Posted November 19, 2009 You can also try Gmail. I have used gmail as an SMTP server for other things and it works great. Also, I Time Warner Austin is not blocking port 80 inbound. I can get into my APEX from anywhere. Quote Link to comment Share on other sites More sharing options...
+ACampbell Posted November 19, 2009 Share Posted November 19, 2009 +1 for Gmail. All ARC emails are now sent though gmail (smtp). Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 19, 2009 Author Share Posted November 19, 2009 does the AC3 have a console where you can see if you can ping the smtp server. When you said you telneted to it, from where? Is there a log file the controller generates? Click of that email test and see what the log file says. Can not ping smtp server from the AC3. I telneted from my laptop at home on the RR network. No log file. You can also try Gmail. I have used gmail as an SMTP server for other things and it works great.Also, I Time Warner Austin is not blocking port 80 inbound. I can get into my APEX from anywhere. I ran several tests on port 80 and it is blocked. +1 for Gmail. All ARC emails are now sent though gmail (smtp). As a last resort how would I go about this? Thanks guys for you help, Dave- Quote Link to comment Share on other sites More sharing options...
AlexKilpatrick Posted November 19, 2009 Share Posted November 19, 2009 I ran several tests on port 80 and it is blocked. As a last resort how would I go about this? Thanks guys for you help, Dave- Port 80 will be blocked by your router by default. However, I assure you that Time Warner Austin (at least in my area) is not blocking port 80. I run webservers for testing on machines in my house all the time. You have to do the port mapping thing on your router, or it will show up as blocked on any test you run. For GMail, if you log into your gmail account and go to settings if will show you what you need to use for SMTP server, etc. One thing to note is that you usually want to login as <yourGmailName>@gmail.com, not just <yourGmailName> Quote Link to comment Share on other sites More sharing options...
barderer Posted November 19, 2009 Share Posted November 19, 2009 so your laptop and your AC3 are on the same network. Meaning the first 3 numbers of their ips are the same? 192.168.1.*. And you can ping smtp-server.... from your laptop but not the AC3? Btw you don't need to open any ports on your router to connect to an external server. The only reason to would want to do that is to open up a port for a service you run. Like your AC3 web interface. You will need to register with a dynamic domain update service to keep your changing dynamically assigned TW ip in snyc with your domain name as well. Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 19, 2009 Author Share Posted November 19, 2009 I have dyndns set up. I can access the AC3 at work and on my Pre. Just having issues with e-mail. So, I guess I need to change the fowarded port on my router from 6000 to 80. Dave- Quote Link to comment Share on other sites More sharing options...
+dapettit Posted November 20, 2009 Author Share Posted November 20, 2009 Ok, I owe ALEX an apology. . . I fowarded port 80 on my router and I can access the controller both on my network and off my network. I'm still having problems with e-mail. I need to research fowarding my eamil through gmail. If I set up gmail to foward the email from the controller will also foward all my RR email? Sorry for being so thick headed! Dave- Quote Link to comment Share on other sites More sharing options...
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