KarenM Posted November 5, 2007 Share Posted November 5, 2007 I'm thinking about getting some clean-up crews from Reeftopia, but I don't really need $100 of cleaners just yet. How are the group orders handled, does everyone order/pay separately and then it all gets sent together? I don't mind having it all sent to my house (not that everyone would want to drive to Georgetown to pick theirs up), but I really can't afford to pay the total up front. Quote Link to comment Share on other sites More sharing options...
Reefer Posted November 5, 2007 Share Posted November 5, 2007 I'm thinking about getting some clean-up crews from Reeftopia, but I don't really need $100 of cleaners just yet. How are the group orders handled, does everyone order/pay separately and then it all gets sent together? I don't mind having it all sent to my house (not that everyone would want to drive to Georgetown to pick theirs up), but I really can't afford to pay the total up front. I will tell you this. I ordered a frag from an online retailer this past Friday. I filled out the order form and hit submit. My order came to 80.00 I wrote the company because another friend wanted a frag of the same thing I was getting, and additional 35 dollars was all that had to be added, bringing my total to 115. Saturday morning we checked our account, and more money than 115 was missing. Approximately 195 was gone (the original 80 + 115). We were not told by the seller anything about their merchant with holding the original 80, while the total order of 115 was processed. The 80 is still missing from her account, and she bought be beer on Friday, which gave us an overdraft fee. We also received an overdraft for the funds that were "on hold" by their merchant. Essentially, the merchant has us "pending transaction" which has not yet cleared up. Now my poor gf is 77 in the hole, and the total that this 115 dollar order has costed us 280. We are in the process of getting these funds taken care of, and the retailer has stressed to us that he is sorry for his merchants actions, although my pain stems from the fact that nothing was said to us prior to. I could have had more money put into her account to cover this so no overdraft would have occured, but the fact remains that nothing was stated to either her or I about this until we found it out ourselves. The moral? Make sure your order is complete while you fill out the order now form, as that money is processed by the retailer's merchant account. Any changes made past that point can come back to bite you! I will not flame this guy or his company, as other people I know have ordered from him and had no problems. Ours stemmed from being nice and offering to split shipping with a friend, and in turn making a one man operation more money. Unfortunately, we had a bad experience, just be wary as each place does things differently. Quote Link to comment Share on other sites More sharing options...
KarenM Posted November 6, 2007 Author Share Posted November 6, 2007 I'm sorry you had a bad experience. There was an ad on another site from a guy that did a big group order and several people hadn't shown up to pick up their order, now he's stuck with trying to sell it to recoup his money. I know none of the regulars here would do that, but you really can't exclude someone new who wants to join in. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.