I will tell you this. I ordered a frag from an online retailer this past Friday. I filled out the order form and hit submit. My order came to 80.00
I wrote the company because another friend wanted a frag of the same thing I was getting, and additional 35 dollars was all that had to be added, bringing my total to 115. Saturday morning we checked our account, and more money than 115 was missing. Approximately 195 was gone (the original 80 + 115). We were not told by the seller anything about their merchant with holding the original 80, while the total order of 115 was processed. The 80 is still missing from her account, and she bought be beer on Friday, which gave us an overdraft fee. We also received an overdraft for the funds that were "on hold" by their merchant. Essentially, the merchant has us "pending transaction" which has not yet cleared up. Now my poor gf is 77 in the hole, and the total that this 115 dollar order has costed us 280.
We are in the process of getting these funds taken care of, and the retailer has stressed to us that he is sorry for his merchants actions, although my pain stems from the fact that nothing was said to us prior to. I could have had more money put into her account to cover this so no overdraft would have occured, but the fact remains that nothing was stated to either her or I about this until we found it out ourselves.
The moral?
Make sure your order is complete while you fill out the order now form, as that money is processed by the retailer's merchant account. Any changes made past that point can come back to bite you!
I will not flame this guy or his company, as other people I know have ordered from him and had no problems. Ours stemmed from being nice and offering to split shipping with a friend, and in turn making a one man operation more money. Unfortunately, we had a bad experience, just be wary as each place does things differently.