Rjohn Posted July 26, 2014 Share Posted July 26, 2014 I bought a 12000K BuildMyLed fixture from Aquatek about 14 or 15 months ago. I started having problems with it about a week ago. Parts of the light would go dark and the parts varied. I contacted BML who said that I had a 3 year warranty and they would fix or replace. I took it to them over on Ben White Wednesday afternoon and Cara assures me I can pick it up tomorrow (Saturday) morning. I upgraded to the 20000K for a nominal fee and they also replaced the 75 degree lenses with 90 degrees to give a better spread. They have been very helpful and responsive to the issue. I appreciate it when a company actually stands behind their product. 2 Quote Link to comment Share on other sites More sharing options...
Bpb Posted July 26, 2014 Share Posted July 26, 2014 This is very reassuring. I am waiting on a Super Actinic strip of theirs...was kind of hoping if I didn't like it they would let me try a different color for no, or little charge. Quote Link to comment Share on other sites More sharing options...
Elizzy Posted July 26, 2014 Share Posted July 26, 2014 Ordered the Solunar controller, Cara dropped it off personally, they do indeed rock. Quote Link to comment Share on other sites More sharing options...
Rjohn Posted July 26, 2014 Author Share Posted July 26, 2014 My 20000K (or as I like it) 20KK rebuilt light is over the tank and it looks wonderful. Elizzy, let me know how you like the controller and how easy you found it to program. I am thinking about getting one. Quote Link to comment Share on other sites More sharing options...
Elizzy Posted July 30, 2014 Share Posted July 30, 2014 Well, I edited a profile and it didn't work (stayed at 20% all day)....doh...someone is supposed to be getting in touch with me, but it's been over a week Was thinking of returning it... Quote Link to comment Share on other sites More sharing options...
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