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Finished my Powerpoint presentation and sent it to my interviewer who "wanted to see more of my work" as he continued interviews.... Hope that's a good sign.
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I work in our workforce department at AT&T. In a nutshell, I monitor our call centers across the nation to make sure they are running ok. I watch agents that are in our local center to make sure they aren't avoiding calls, hanging up, or manipulating their stats etc. It's fun, but I miss the face to face interaction with people. At least my work fish keeps me entertained lol.
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