Jump to content

Recommended Posts

I’m having a real hard time setting up my Apex to my network! I have search the internet until my eyes started bleeding. I have tried everything imaginable.

Any help wold be appreciated,

DAP

Link to post
Share on other sites

I always use the app.  I use a wired connection as well.  Its easier after your into it to setup the wireless.

Link to post
Share on other sites

I went through the same after an electrical storm a few months ago.  I spent about a week messing with mine and couldn't get it working, I finally reached out to customer support and they scheduled a meeting via Teamviewer.  Within 5 minutes they confirmed there was a problem and had me send the unit to them.  It was an older model without wifi built-in, and I was ultimately told they couldn't repair or replace that model. They gave me $300 toward the purchase of a new one and I bit because I had all the other modules that were dependent on the main unit.

I'd reach out to them and if they can't help I'd figure out how much you have invested in that ecosystem and look at some alternative controllers if your needs aren't that complex.

Best of luck!

Link to post
Share on other sites

they have a support system online, but troubleshooting is generally done over the phone or by remotely accessing your pc

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...