Jump to content

Vivid Aquariums Order...Take 16, The "Dr. Will needs a specimen" Order


mcallahan

Recommended Posts

Here's the scoop:

I just got off the phone with Vivid and they *supposively* called me yesterday (they didn't) to let me know that the order wasn't going out b/c they were waiting on a fish.

Our new delivery date is NEXT Wednesday, Oct 27th. I apologize for the screw up and I'll make sure our box gets here on time, this time.

Link to comment
Share on other sites

Vivid's penchant for listing corals that are "Pre-Order" only and/or fish that aren't really available is starting to wear thin. I requested in-stock notification on the ORA Rose Mille about a month ago. When I didn't hear anything in that time, I thought I'd drop them a line and ask for an update. Here's the response from Zach at Vivid:

"We place ORA orders randomly, so I couldn't give you a exact time frame. Maybe in a couple of months. I know that sounds like a long wait, but we just got an order in a few weeks ago and we won't re-up until later."

Why on earth list a coral on your site when you know for a fact that it's going to be ?!?MONTHS?!? before it's available to your customers again? If Vivid doesn't tighten up their business practices, I'm not going to be in a big hurry to place more orders with them in the future. Mark, I know you've got friends over there, but they need to hear about the frustrations they're creating with their customers.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...