What to do

[Stephen]

So two weeks ago I went to aqua dome to buy my first anemone. I ended up buying what I thought was a white BTA, however I later learned that there is no such thing as a white BTA and that the anemone that I bought was bleaching and dying. I must say that I am pretty upset that I was tricked and mislead into buying a dying anemone. Especially it being my first. This was supposed to be a new experience for me! Should I take it back up there and demand my money back? I've never had any problems with aquadome and it was my favorite fish store. Any advice on what I should do?

[polarbear]

i would call them and talk to them about it. They are a good group of people there. Ask for Hunter, he will help make things right.

[+Lamont]

<br>So two weeks ago I went to aqua dome to buy my first anemone. I ended up buying what I thought was a white BTA, however I later learned that there is no such thing as a white BTA and that the anemone that I bought was bleaching and dying. I must say that I am pretty upset that I was tricked and mislead into buying a dying anemone. Especially it being my first. This was supposed to be a new experience for me! Should I take it back up there and demand my money back? I've never had any problems with aquadome and it was my favorite fish store. Any advice on what I should do?<br>

<br><br>That Sucks! I have never been to aquadome. has the anemone died or is it trying to hold on. usually if it hasnt died in two weeks its trying to recover. you may want to call and see if they would let you trade it in for something else or a store credit. Are you sure its not a Long tentacle anemone. i had a striped LTA and thought it was dieing but it wasn't.(it opened up every once in a while) i ended up traded it for a fish. I didnt think my tank was ready for it at the time. i now have a green BTA and haven't had a single problem with it. its a host to my tomato clown and accepts raw shrimp twice a week. Edited April 7, 2010 by lrssix

[MSHROOM13]

Stephen, Call Hunter I'm sure he will explain that bubbletip anemones come in a wide range of colors from white (really an off-white hue) to red and bright orange. The color of bubbletip anemones is no indication of health. The health of an anemone can be better determined by it's stickiness to the touch and by the firmness of the body in general. I personally think anemones are one of the most difficult groups of marine creatures to keep (bubbles are actually some of the easiest of this challenging group) but anemones in general are tricky.

[Derekreefer]

+1 Polarbear They are a good group of people and Hunter will make things right.

[Stephen]

Ok, I'll call up there and talk to them.

[Laura]

Absolutely talk to Hunter...he is awesome and would never steer a person wrong....I'm sure there is a miss communication...they always fix an issue....

[polarbear]

keep us posted on the outcome.